The experience of scholarly users: An introduction by Lettie Conrad

Description

This opening talk laid the foundation for the day's presentations on the work of librarians, publishers, and technology providers to optimize the experience of using digital products and services in scholarly communications. Ensuring usability for all types of users is a challenge facing all stakeholders in our industry. Lettie will begin by defining key UX terms and methods, before discussing some common scholarly user experiences across the online teaching and research ecosystem. She will conclude with thoughts on how we might work together to deliver engaging, high-value experiences with scholarly resources.