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NISO Spring Project Management Training Series, Session Eight, Crucial Conversations, 7.2.20

You started with a team and you continue to work with that team. But working with people requires listening, a balance in understanding the substance of what a team member says when they hold a different perspective of issues and workflow. How do you minimize the bumps and barriers that will arise? This final session will talk about the keys to success -- working with integrity, honesty and transparency.
41 Videos
NISO Training Series

NISO runs two, eight-week online training series each year, typically designed to provide early to mid-career information professionals with guidance on specific aspects of their roles, which they can then put into practice in their day-to-day work. Each session is recorded, shared immediately with participants, and made openly available after two years.
11 Videos
Chris Shillum

Principal, Swiss House Information

With more than 25 years of experience in product and platform development in scholarly communications and STM publishing, Chris Shillum is now helping industry groups formulate product and technology strategy in a time of rapidly changing business models, new technology, and increasing expectations from users and customers. Chris previously held a number of leadership positions at Elsevier where he touched many parts of the organization. Early in his career, he was asked to join the launch team working on what became ScienceDirect, one of the industry’s leading online platforms. During subsequent years, he gained broad experience by leading change programs for most of the major components of digital information platforms, including content management, search, identity and access management, big-data and personalized recommendation systems. Chris has also played a significant role in the broader STM industry and is a strong believer in the power of community-wide collaboration to solve tough problems and drive progress. He was a co-author of the original paper which led to the use of DOIs for reference linking, going on to spend 20 years working with Crossref, including 10 years as a board member. He was a founder member of the ORCID board, helping that organization grow from start-up to become a sustainable part of the scholarly infrastructure landscape. Chris was part of the committee which oversaw the NISO/NFAIS integration, and he continues to serve on the NISO Board. Over the past few years, Chris has devoted much time to solving the access problem in research information, co-chairing the RA21 project, and building a coalition of industry organizations to operationalize those recommendations as Chris holds a Masters in Electronic Systems Engineering from the University of York in the UK.
1 Video
Deborah Boock

Director Program Management, Elsevier Health Markets

Deborah Boock is currently the Director of Program Management in Elsevier’s Health Markets.  In this role, she  leads a team of project and program managers who are responsible for all investment projects in health markets. She also manages a portfolio of products that provide nursing assessments. Prior to joining Elsevier, Deborah worked at Citibank in a variety of capacities mostly working to build up the mobile channel, co-developing products with vendors such as Zell and Apple Pay. She has had additional financial services experience working for Bank of America in managing the rollout of image ATMS.    Deborah earned her undergraduate degree in English Literature from the University of Pittsburgh and her master’s degree in international business from Hartford Graduate Center, an affiliate of Rensselaer Polytechnic Institute. She also has a PMP certification and a certificate of Executive Leadership from Cornell University.     Deborah currently is the founder and acting Director of  an executive coaching business, Walk You Executive Coaching. In her spare time, Deborah has a passion for writing and has written numerous books, articles and is currently working on a book of poetry. While outdoors she enjoys gardening and hiking.   She resides outside of Cincinnati, OH with her son.