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Collaborating to Implement Seamless Access: What Publishers, Libraries and Service Providers Can Do to Ensure Better End User Access to Scholarly Content Recording
NISO Plus 2023 was a virtual global event which happened around the world on February 14-16, 2023. Building on our track record of engagement and conversation, we brought the same quality of content from 2020-2022 to our 2023 gathering. Dozens of amazing speakers and keynotes from across the globe share their knowledge and expertise on important topics for the information community.
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In the past two years, more and more publishers have implemented Seamless Access, resulting in better user experience and increased usage. However, to ensure more users benefit from federated authentication and seamless access, more collaborations among publishers, libraries and Seamless Access are needed. This panel will include: 1) an update of Seamless Access roadmap and development; 2) a publisher perspective on comparing publisher implementations of Seamless Access, reasons behind the variations and flavors, the challenges of adding IDPs to platforms, and the need for better library-publisher communication and collaboration; 3) a library perspective on the challenges to implement federated access and benefits for the end-users in their research experience that come with federated access and how SeamlessAccess makes that even better.
Speakers: Heather Staines from SeamlessAccess Julie Zhu from IEEE John Felts from Coastal Carolina
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Are you sure you want to remove Collaborating to Implement Seamless Access: What Publishers, Libraries and Service Providers Can Do to Ensure Better End User Access to Scholarly Content as a favorite?
The Seamless Access project continues to move forward in an effort to make federated authentication easier for users through the development of its own service, and also through efforts to improve the overall world of federated authentication. This session will start with an overview of how Seamless Access makes federated authentication a better experience while also working to make it more privacy protecting for users.
The session will then use a case study to re-examine the remote access experience through the eyes of a library that navigated a shift to majority (or exclusive) remote access. How did their traditional access workflows hold up, what worked - and what didn’t? What does this imply for the access technologies and best practices that libraries should consider for the future? Anyone interested in electronic resource access, authentication, user experience, and the future of authentication should attend!
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Just how good (or how bad) are the Web-based interfaces encountered by library users these days? Having invested in the creation of significant digital collections, how can libraries enhance usage of those collections? How do scholars and students (especially those working remotely) expect to engage with this content online? What should the interfaces be designed to support? Is there a baseline that has been established? What room exists for innovation in the user experience (UX) and user interface (UI)?
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This presentation was given by Joshua Tallent, Director of Sales and Education at Firebrand Technologies, and served as the opening keynote during the NISO Hot Topic Virtual Conference "Metadata and Discovery: Quality is Key," held in May 2023. In his talk, Tallent went through some of the challenges and steps needed to ensure that when it comes to data, good enough isn't good enough.
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So much of library workflow and usage is shrouded from public view, sometimes due to the interest of protecting patron privacy, sometimes due to the assumption that the patron or the public would have no interest in knowing the process. At the same time, trust is most easily generated in the context of transparency. For example, the public needs to understand and trust the weeding process and/or the rationale behind off-site storage. What does your community understand or need to learn about the ways in which libraries operate in order to trust the library more fully? How can vendors and service providers support more transparency to users?
This event will take the form of a round-table discussion.
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Over the past few months, everyone has had to become accustomed to meeting in virtual environments, as well as mastering other technologies that allow us to continue to work together collaboratively — within and outside our organizations. This roundtable discussion will address both the fun side of learning new ways of working together and the deeper issues of setting expectations, accommodating different requirements, and identifying the constraints that made clear where boundaries would be needed.
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