NISO Two-Part Webinar, Part Two - Using Analytics to Extract Value From the Library's Data

Helping people gain a greater understanding of the information community — our issues and concerns, challenges and opportunities — is core to NISO's mission. Our events are a key element of this, with our popular webinar program at their heart. And, following the NISO/NFAIS merger earlier this year, all NISO members can now attend all 14 webinars in 2020 completely free of charge! This includes an unlimited number of places and full access to a recording of each webinar for anyone who is unable to attend the event itself.

Emily Guhde is the Director of Library Assessment at Georgetown University Library, where the focus is not only upon developing a culture of assessment, but also a culture of improvement. She leads a small team of assessment staff and works with the library's Assessment Steering Committee to build capacity for evidence-driven decision-making. Together, they plan, design, and conduct studies that evaluate the quality and impact of library services and resources, aligning their work with the library's annual goals and objectives. In 2017 she was invited to serve as a practitioner member of the Association of Research Libraries' Assessment Committee. Last year she also collaborated with her colleagues in the Washington Research Libraries Consortium to convene the WRLC Assessment Interest Group, which facilitates increased collaboration and resource sharing among assessment professionals in the consortium. She holds a BA in Philosophy from Wittenberg University and master’s degrees in Library Science and Public Administration from UNC-Chapel Hill.

Dr. Frankie Wilson is the Head of Assessment at the Bodleian Libraries, University of Oxford. She provides strategic leadership for assessment throughout the Libraries, including training staff in assessment techniques and designing and running assessment activities to drive improvements in service provision. Frankie holds a Doctorate in the field of assessment, quality and culture change in academic libraries, and continues to be an active researcher as well as a practitioner. She is Chair of the International Conference on Performance Measurement in Libraries, and serves on the Library Assessment Conference Board.

Rachel Lewellen is Head of Assessment and Program Management for Harvard Library and has been active in library assessment since 2004. She has an MILS from the University of Michigan and an MA in Higher Education from Boston College.