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Seamless Access: A Case Study on Remote Access

The Seamless Access project continues to move forward in an effort to make federated authentication easier for users through the development of its own service, and also through efforts to improve the overall world of federated authentication. This session will start with an overview of how Seamless Access makes federated authentication a better experience while also working to make it more privacy protecting for users. The session will then use a case study to re-examine the remote access experience through the eyes of a library that navigated a shift to majority (or exclusive) remote access. How did their traditional access workflows hold up, what worked - and what didn’t? What does this imply for the access technologies and best practices that libraries should consider for the future? Anyone interested in electronic resource access, authentication, user experience, and the future of authentication should attend!

Meeting

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Jason Griffey

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Director of Strategic Initiatives - NISO

Jason Griffey is the Director of Strategic Initiatives at NISO, where he works to identify new areas of the information ecosystem where standards expertise is useful and needed, and leads ongoing projects such as NISO’s participation in the Coalition for Seamless Access. Prior to joining NISO in 2019, Jason ran his own technology consulting company for libraries, has been both an Affiliate at metaLAB and a Fellow and Affiliate at the Berkman Klein Center for Internet & Society at Harvard University, and was an academic librarian in roles ranging from reference and instruction to Head of IT at the University of TN at Chattanooga.

Jason has written extensively on technology and libraries, including multiple books and a series of full-periodical issues on technology topics, most recently AI & Machine Learning in Libraries and Library Spaces and Smart Buildings: Technology, Metrics, and Iterative Design from 2018. He has spoken internationally on topics such as artificial intelligence & machine learning, the future of technology and libraries, decentralization and the Blockchain, privacy, copyright, and intellectual property. A full list of his publications and presentations can be found on his CV.

He is one of eight winners of the Knight Foundation News Challenge for Libraries for the Measure the Future project (http://measurethefuture.net), an open hardware project designed to provide actionable use metrics for library spaces.

Griffey is the creator and director of The LibraryBox Project (http://librarybox.us), an open source portable digital file distribution system. He can be stalked obsessively online, and spends his free time with his daughter Eliza, reading, obsessing over gadgets, and preparing for the inevitable zombie uprising.

John Felts

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Head of Information Technology and Collections, Coastal Carolina University

Linda Van Keuren

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Assistant Dean for Resources and Access Management, Dahlgren Memorial Library, Georgetown University Medical Center

Linda Van Keuren is the Assistant Dean for Resources and Access Management at the Dahlgren Memorial Library, Georgetown University Medical Center. Since 2011, she has supervised the library's access and resources departments to ensure that high-quality content and services are readily available in support of the academic, clinical and research missions of the Medical Center. Her efforts focus on finding cost-effective ways to increase the depth and breadth of library collections and implementing innovative methods for resource authentication and use metrics. Prior to her appointment at Georgetown, she was the Systems Manager at Grace Library, Carlow University in Pittsburgh PA as well as Adjunct Faculty, Department of Management where she was awarded the Adjunct Excellence in Undergraduate Teaching Award. She is an active member of national and regional professional library organizations and has held offices within the Medical Library Association. She is a member of the Academy of Health Information Professionals and was a 2017/18 fellow in the National Library of Medicine/Association of Academic Health Sciences Libraries Leadership Fellows Program. She has degrees from the University of Pittsburgh and Carnegie Mellon University.