NISO Change Management Series - Moving Into The Future - 12.16.20

Helping people gain a greater understanding of the information community — our issues and concerns, challenges and opportunities — is core to NISO's mission. Our events are a key element of this, with our popular webinar program at their heart. And, following the NISO/NFAIS merger earlier this year, all NISO members can now attend all 14 webinars in 2020 completely free of charge! This includes an unlimited number of places and full access to a recording of each webinar for anyone who is unable to attend the event itself.

Lori Carlin is a leader in customer insight, market research, marketing strategy, and digital product development. She is adept at implementing customer insight methodologies and building effective marketing strategies focused on publishing programs and products as well member and community engagement and development, and has helped many professional societies and corporations develop and deliver products and services that best meet and exceed customer needs. She has developed de novo marketing programs and teams and successfully led projects in product development and launch, branding and rebranding, and strategic planning. Lori is also certified in Pragmatic Marketing and a recognized expert in various market research interview techniques including ethnographic research. As CCO, Lori is responsible for business development/new business opportunities and partnerships, as well as corporate marketing and corporate communications for Delta Think. Prior to joining Delta Think in 2013, she held senior positions in publishing and membership management at American Institute of Physics, American Thoracic Society, and Society of Nuclear Medicine. She is also very active in the publishing industry, serving as current SSP Annual Meeting Co-Chair, former SSP Board Member, former SSP Branding Task Force Co-Chair, and ASAE Marketing Council member, and is a frequent speaker at industry events.

Amy Pawlowski has nearly 20 years of experience in special, public, and academic libraries and library-related private industry, with particular expertise in technology, and the e-books/e-journals publishing ecosystem. Her primary responsibilities are managing OhioLINK operations, content negotiations, and contracts. In addition, Amy ensures that OhioLINK resources and projects meet member-organization expectations. She is a frequent presenter at library conferences, including sessions for The Acquisitions Institute, ALCTS, Springer Nature Academic, NISO, ICOLC, and ER&L. Active in a number of professional organizations, she also serves on advisory boards for EBSCO Books, Springer Nature, and the Cambridge University Press (North America). Pawlowski authored a chapter in No Shelf Required: E-books in Libraries. Prior to joining OhioLINK, Amy managed web projects and e-resources for Cleveland Public Library and the CLEVNET consortium. She was the first Partner Services Manager at Rakuten Overdrive, Inc., a digital distributor library e-resources, and served as archivist for the world-renowned Cleveland Orchestra. Pawlowski holds a Masters in Library and Information Science from Kent State University, a master’s degree in music from the University of Hartford, and a bachelor’s degree in music from Kent State University.

Michael Levine-Clark, the Dean and Director of the University of Denver Libraries, is the recipient of the 2015 HARRASOWITZ Leadership in Library Acquisitions Award. He writes and speaks regularly on strategies for improving academic library collection development practices, including the use of e-books in academic libraries, the development of demand-driven acquisition models, and implications of discovery tool implementation.

Steven Hall is managing director of IOP Publishing, a learned society publisher of journals, books, conference proceedings and science news which employees more than 400 staff. He has worked in academic publishing since 1978, holding senior positions at Chadwyck-Healey, ProQuest, Blackwell and Wiley before joining IOP Publishing in 2010. He is also a non-executive director of Bloomsbury Publishing. He has served on the boards of Crossref and the International Association of STM Publishers, including as chair of the latter, and is now a member of the Academic Publishers Council of the UK Publishers Association. He has been very active in the debate on open access, speaking and writing on the topic and serving as one of three publisher members of the Finch working group in 2011/12 which helped set the UK’s current open access policy. During his tenure at IOP Publishing the company has grown substantially, expanding its output in both subscription and open access articles and launching a born-digital books programme.