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NISO Training Series - Assessment Practices and Metrics for the 21st Century - November 30, 2018 - Session Six - Reporting and Developing Strategies

Having collected and studied the needed data, what might be the best means of developing a narrative? Training participants will focus in this session on how to explain the story being told by the data. This segment may involve case studies from different institutions to discuss what works in a particular example or what may be missing. The session may include discussions of data visualization, the role of assessment in strategic planning, as well as how to use the story in activities of advocacy and outreach.

Martha Kyrillidou

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CEO, QualityMetrics, LLC

Martha Kyrillidou runs a consulting company, QualityMetrics, LLC, from Silver Spring, MD. She consults in management, evaluation, assessment and R&D activities. She helps libraries respond to customer needs through the development of user-focused services and culture that enhance the user-experience. Martha holds a PhD in library and information science from the University of Illinois at Urbana-Champaign, and an MLS and an MEd with specialization in evaluation and measurement from Kent State University.

Nancy B. Turner

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Assessment and Organizational Performance Librarian, Temple University

Nancy Turner is the Assessment and Organizational Performance Librarian at Temple University Libraries. She coordinates assessment activities at the Libraries and University Press and helps to support data-driven decision-making and a culture of assessment throughout the organization. She serves as convener of the ACRL Assessment Discussion Group (http://www.ala.org/acrl/aboutacrl/directoryofleadership/discussiongroups/acr-dgassess) and maintains a blog, Assessment on the Ground (https://sites.temple.edu/assessment/ )