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NISO Training Series - Assessment Practices and Metrics for the 21st Century - December 20, 2018 - Session Eight - Developing New Metrics, Part Two

Perhaps the most theoretical of all the training sessions, this final segment will be addressing more nebulous questions. What information products and services require new metrics? What data might provide insights? Who controls that data? There is a need for collaboration between various stakeholder communities in developing useful and constructive metrics. How can that be accomplished? What techniques or tools are needed?

Charles Watkinson

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Associate University Librarian and Director, University of Michigan Library / University of Michigan Press

Charles Watkinson is Associate University Librarian for Publishing at University of Michigan Library and Director of University of Michigan Press. Prior to moving to Michigan in 2014, Charles was Director of Purdue University Press and Head of Scholarly Publishing Services in Purdue Libraries for five years, and Director of Publications at the American School of Classical Studies at Athens for five years. He has been a board member of the Association of American University Presses and the Society for Scholarly Publishing, and was an initiator of the Library Publishing Coalition. Twitter Handle: @charleswatkinso

Martha Kyrillidou

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CEO, QualityMetrics, LLC

Martha Kyrillidou runs a consulting company, QualityMetrics, LLC, from Silver Spring, MD. She consults in management, evaluation, assessment and R&D activities. She helps libraries respond to customer needs through the development of user-focused services and culture that enhance the user-experience. Martha holds a PhD in library and information science from the University of Illinois at Urbana-Champaign, and an MLS and an MEd with specialization in evaluation and measurement from Kent State University.