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The business models of infrastructure support

How does the infrastructure that supports our community get funded, and by whom? How can we ensure its long-term sustainability — and, by extension, that of the research tools and services that depend on it? What does sustainability even mean? Our speakers share their perspectives on these and other important questions.

NISO Plus 2021



February 22-25, 2021

NISO Plus 2021 was our first virtual conference, held in February of 2021. A global undertaking, NISO Plus 2021 had over 800 participants from 26 countries come together to have a conversation about the state of the information ecosystem. Here you'll find both the presentations and discussions from that event.

Andrew Joseph


Digital Publisher - Wits University Press

Andrew Joseph is the Digital Publisher at Wits University Press. His publishing experience has largely been in academic and reference publications, for most major European and US academic publishers – books, journals and digital products, archives, production workflows and business development. Andrew is closely involved with standards development and implementation especially for metadata, identifiers and Open Access. Andrew designed and is establishing African Scholarship Online, an Africa-wide university press initiative funded by the National Institute for Humanities & Social Sciences. He serves on several industry boards and committees, and is a regular speaker at key publishing events.

Ginny Hendricks


Community Director - Crossref

Since 2015, Ginny has been developing the member and community outreach team at Crossref encompassing outreach and education, user experience and support, and metadata strategy. She is the Instigator of the Metadata 2020 collaboration to advocate for richer, connected, reusable and open metadata, and serves on a number of related committees and Boards. Before joining Crossref, she ran Ardent for a decade, where she consulted within scholarly communications on multichannel communications strategies, branding and launching online products, and building engaged communities. And before that, she previously led Elsevier's launch of Scopus. Ginny’s lived and worked in many parts of the world, has managed globally dispersed teams, and now lives in London and is currently homeschooling and taking care of a small baby with an ear infection!

Patrick Sweeney


Political Director - EveryLibrary Institute

Rebecca Ross


Canadian Research Knowledge Network

Rebecca Ross is the Senior Director of Strategy and Engagement at the Canadian Research Knowledge Network. Prior to joining CRKN, Rebecca led the marketing department at Canadian Science Publishing, Canada’s largest not-for-profit science publisher. Rebecca’s works at the intersection of academic publishing and academic librarianship with the goal of expanding access to research content for all. Rebecca received her library degree from the University of Ottawa and publishing degree from Humber College.