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NISO Awards 2023 - Miles Conrad Lecture by Dr. Safiya Noble

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NISO Plus 2023 was a virtual global event which happened around the world on February 14-16, 2023. Building on our track record of engagement and conversation, we brought the same quality of content from 2020-2022 to our 2023 gathering. Dozens of amazing speakers and keynotes from across the globe share their knowledge and expertise on important topics for the information community.
In an age when rapid reference inquiries may be handled through a mobile phone and a search engine, reference work in the library must change and expand. How is that unfolding? What are the new expectations of the information products once referred to as major reference works – those comprehensive or subject-specific encyclopedias and indexes that served library professional and patron? How are librarians combining free and subscription resources? This webinar will examine a variety of approaches to enhanced service.
We all know that automated personal assistants can find you the closest gas station or sushi spot. But can that same technology be programmed to find the best ten articles for a student’s assignment? The capability is unclear, as is the advisability of the task. But what is clear is that voice-driven technology as well as arbitrary algorithms are changing the ways in which users may be driving or directed in their information tasks. Taxonomies, controlled vocabularies, and similar tools have been used for decades in delivering effective online search. But now, with Alexa and Siri potentially being in the room, shouldn’t libraries and vendors be talking about what’s operating under the hood?
Having collected and studied the needed data, what might be the best means of developing a narrative? Training participants will focus in this session on how to explain the story being told by the data. This segment may involve case studies from different institutions to discuss what works in a particular example or what may be missing. The session may include discussions of data visualization, the role of assessment in strategic planning, as well as how to use the story in activities of advocacy and outreach.
We have the data and the report. Looking beyond the simple statistical report (how many individuals attended a program or searched a database), what might be best practices in using that data in support of long-term planning and decision making? What types of trends do libraries believe they might be seeing? Wrestling with library data should yield significant insights about the institution's needs. Libraries and those who serve them will benefit from understanding how data is being wrangled, mixed, and interpreted.
Aside from funding libraries themselves, there are many innovative projects that might never be accomplished without the support of grants from foundations of various sizes and sorts. What are the current trends? The speakers in this event will identify and examine those trends and share what their impact on the academic environment might be.