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Assessment Practices and Metrics for the 21st Century: A 2019 NISO Training Series, Session One, October 25, 2019: Transforming Libraries: How to Transform Library Spaces, Services, and Staffing to Create 21st Century Learning Environments

Elliot Felix

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Founder & CEO, Brightspot Strategy

Elliot Felix is the Founder of Brightspot, a strategy consultancy that is reimagining the higher education experience through integrated organizational, operational, and space planning projects that increase student, faculty, and staff engagement on-campus and online.

Martha Kyrillidou

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CEO, QualityMetrics, LLC

Martha Kyrillidou runs a consulting company, QualityMetrics, LLC, from Silver Spring, MD. She consults in management, evaluation, assessment and R&D activities. She helps libraries respond to customer needs through the development of user-focused services and culture that enhance the user-experience. Martha holds a PhD in library and information science from the University of Illinois at Urbana-Champaign, and an MLS and an MEd with specialization in evaluation and measurement from Kent State University.