NISO Webinar, The Evolving Natures of Reference Work and Reference Product

Description

In an age when rapid reference inquiries may be handled through a mobile phone and a search engine, reference work in the library must change and expand. How is that unfolding? What are the new expectations of the information products once referred to as major reference works – those comprehensive or subject-specific encyclopedias and indexes that served library professional and patron? How are librarians combining free and subscription resources? This webinar will examine a variety of approaches to enhanced service.