NISO Fall Assessment Training Series, Session Three, How Research Leaders Use Assessment Data During a Pandemic, 10.2.20

Description

In a rapidly changing environment what are the precedents that have helped our libraries cope effectively with the turmoil of COVID-19? We will hear from two publicly funded research libraries that are facing different environments and choices. The speakers will discuss how the presence and absence of data have helped them and hindered them in planning and making decisions, share lessons learned, and how they see leading their organizations into the future. We will discuss the impact on library staff and services and how the COVID-19 challenges have also provided opportunities for new ways to engage and innovate. We will discuss how data and evidence can help us answer emerging questions like: What does it mean to have a strong 'Work from Home' program and what are the implications for reimagining work, roles and responsibilities? What does COVID-19 mean for the library of the 21st century, its staff, its interactions with library users, and its collections? How people interact with information, content, and the creation of knowledge in universities?