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Kelly Dagan

Kelly Dagan

Research, Instruction, & User Experience Librarian, Amherst College
Kelly Dagan is the Research, Instruction, & User Experience Librarian at Amherst College. In addition to leading the Library UX program at Amherst, she serves on the Five Colleges User Experience Committee and works to build local capacity for user experience work, with projects including the Five Colleges UX Repository. She writes on Medium and conference-tweets occasionally (@K4Dag).

Matching Videos

1 Matching Videos
We all know that automated personal assistants can find you the closest gas station or sushi spot. But can that same technology be programmed to find the best ten articles for a student’s assignment? The capability is unclear, as is the advisability of the task. But what is clear is that voice-driven technology as well as arbitrary algorithms are changing the ways in which users may be driving or directed in their information tasks. Taxonomies, controlled vocabularies, and similar tools have been used for decades in delivering effective online search. But now, with Alexa and Siri potentially being in the room, shouldn’t libraries and vendors be talking about what’s operating under the hood?

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