Caroline Barratt
Engagement & Insight Officer, Library Services, The Open University (UK)
Caroline works on insight activities for the OU Library to inform service development and improvement by performing qualitative and quantitative research at a distance. Before moving to the UK, she was a teaching librarian with library management responsibilities at a large research university in the US. She has published research on student and faculty information-seeking behavior, on collaborating with faculty in the writing classroom, and even one article on steampunk.
